Sep 22, 2025
The AG2 Team
AG2
AG2 exceeded every expectation. Their small, scrappy team integrated seamlessly with ours and genuinely cared about our mission. What sets them apart is their engineers who actually joined my research calls and came back with smart next steps. Super senior team that drove things forward without me worrying about something missing. Lightning-fast responses and iterations.
As we expand to other visa types, I couldn't ask for a better partner. They deliver complex solutions while truly understanding our business and the customers we serve.
About Boundless
Boundless is a modern immigration company that simplifies the complex global immigration processes for businesses, professionals, and families through a combination of technology and in-depth expertise.
Our work at a glance
Our Impact:
We helped Boundless scale its immigration legal operations by embedding intelligent AI agents into its core workflows, boosting efficiency without sacrificing client outcomes.
✔️ Automated repetitive document-intensive tasks, reducing human workload per case up to 50%.
✔️ Unlock scalability: Unlocking 3x growth potential in case capacity without increasing headcount.
✔️ Improved employee satisfaction by letting legal teams focus on strategic, meaningful tasks, enhancing both employee engagement and customer experience.
Boundless, a pioneer in immigration technology, teamed up with AG2 to transform how immigration legal services are delivered. By integrating AG2’s AI agent infrastructure into its daily operations, Boundless introduced intelligent automation, smooth collaboration between humans and AI, and workflows designed to scale easily. The result: significantly less manual work for attorneys, and more time for strategic thinking.
Challenges & Opportunities
Traditional immigration legal services rely heavily on manual processes, requiring skilled professionals to carefully read and analyze hundreds of pages of client documentation. Lawyers must manually ingest detailed personal and professional data, validate its accuracy, apply intricate eligibility criteria, and then draft precise legal briefs. This time-intensive approach is error-prone and doesn’t scale to meet growing demand for immigration and global mobility.
As a rapidly growing immigration technology leader, Boundless saw an opportunity to modernize these processes by leveraging AI-driven automation, embedding intelligent agents that can rapidly process large volumes of documents, accurately extract and validate client data, and draft complex legal petitions based on an attorney’s case strategy
Boundless Goes AI-Native with AG2
To eliminate manual inefficiencies, improve processing speed, and enhance overall client satisfaction, Boundless partnered closely with AG2, embedding advanced AI capabilities directly into its legal operations. Using AG2’s agent-driven technology, Boundless replaced tedious manual processes with streamlined, scalable workflows, enabling seamless teamwork between human experts and AI. This shift allowed Boundless to eliminate repetitive tasks, reduce friction across teams, and empower legal professionals to dedicate more time to client interaction, developing case strategies, and providing personalized guidance — the areas where their expertise has the greatest impact on client outcomes.
Key Contributions
AI agents that do the heavy lifting: AG2 delivers tailored AI agents focused on repetitive, document-heavy tasks involved in legal petition preparation—like reviewing evidence, extracting key achievements, shaping a strategy, and drafting letters.
Chaos to clarity: AG2 took manual, tedious, steps and crafted simple UI and AI-powered workflows integrating effectively with internal systems. Our goal was straightforward: save time and enable smoother operations, with human oversight at every stage.
Human-in-the-loop collaboration unlocking experts’ man power: Writers and attorneys now interact intuitively with a suite of AI-generated artifacts allowing for faster, smarter iteration and refinement.
Impact & ROI
20% Faster Case Processing Time: Early results show a 6-day reduction in total processing time—cutting average case completion from 30.5 days to 24.3 days. By significantly accelerating turnaround and reducing operational friction, AG2 has enabled Boundless to deliver faster outcomes to clients without compromising on quality.
30%–50% Reduction in Human Hours per Case: AI agents absorbed much of the repetitive workload, enabling the team to complete more cases in less time—with equal or better quality.
2x–3x Increase in Case Capacity:
By removing human bottlenecks, Boundless unlocked the ability to handle significantly more cases, setting the stage for future growth without proportional increases in headcount.
What’s Next
Building on this strong foundation, Boundless and AG2 are deepening their collaboration to reimagine the entire client journey—from initial intake to final submission—across a broad spectrum of immigration services, including multiple categories of employment-based petitions, family-based green cards, naturalization, and more. The next phase will focus on full-funnel transformation, leveraging AG2’s AI Agent OS—tailored for legal services—to drive greater efficiency, transparency, and personalization at every stage. By adopting an AI-native operating model purpose-built for the legal domain, Boundless is redefining what modern immigration services can look like: faster, smarter, and more scalable than ever before.
